Table of Contents
Scope
Glossary of Terms
 1. Introduction
1.1 How to use this guide
1.2 Background to this guide
1.3 The Southern African context
1.4 Overview of EA and PP
1.5 The benefits of PP in EA for you
1.6 Other tools and documents
 2. Practitioners
2.1 Roles and responsibilities
2.2 Planning your approach
2.3 Information and informing
2.4 Engaging
2.5 Decision making
 3. Civil society
3.1 Roles and responsibilities
3.2 Action planning
3.3 Information and informing
3.4 Interacting
3.5 Managing conflict
3.6 Decision making
 4. Government
4.1 Roles and responsibilities
4.2 Public participation approaches
4.3 Informing
4.4 Engaging
4.5 Decision making
 5. Developers
5.1 Environmental assessment & public participation in business
5.2 Roles and responsibilities
5.3 Planning
5.4 Information & informing
5.5 Engaging
5.6 Decision making
 6. Managing conflict
6.1 Conflict
6.2 Understand the conflicts in your process
6.3 Process design
6.4 Dispute resolution approaches
6.5 Dispute management
 Annexure A - Communication
 Annexure B - Engagement
 Annexure C - Review Template
 Annexure D - Resources
 Annexure E - Toolbox
 Annexure F - Samples